Terms of Use

Acceptable Use Policy

This acceptable use policy sets out the terms under which you agree to access our website studyclix.co.za. Our acceptable use policy applies to all users of, and visitors to, this site. Your use of this site means that you agree to accept all the policies contained both in our acceptable use policy and our terms of use.

We provide a community forum for the dissemination of study tips, revision guides, sample answers and information on the state examinations prepared by ourselves, teachers, high achieving students and other authoritative persons.

Prohibited uses

You may use our site only for lawful purposes. You may not use our site:

• in such a manner that breaches any local, national, international law or regulation,
• in such a manner that is fraudulent, unlawful or has any unlawful or fraudulent purpose or outcome,
• for any purpose which is harmful or potentially harmful to minors in any way,
• to publicise private details of you or others which may put your safety and data protection at risk, e.g. email addresses or private social media handles.
• to send, upload, download, or use any material that does not comply with our content standards,
• to send any unsolicited advertising or promotional material or any other form of similar solicitation (spam) or
• to send any data or upload any material that contains viruses, Trojan horses, worms, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

In using our site you agree:

• that you shall not duplicate, copy or re-sell any part of this site in breach of our terms of use and
• that you shall not duplicate, copy or re-sell any part of this site or its content for commercial use.
• that your Studyclix account is specific to you and therefore access to any Plus features on that account only applies to the specific subject(s) chosen by you. You may change the subjects attached your account a maximum of three times in any one school year.
• that you shall not access, interfere with, damage or disrupt: any part of this site,
  • any equipment or network on which our site is stored,
  • any software used in the provision of our site or
  • any equipment or network or software owned or used by any third party.

Content standards

These content standards apply to material that is contributed by users of our site (contributions) together with the interactive services provided on this site. Your content may be examined using anti-plagiarism software to ensure that it has been produced by the stated author and rightful owner of any content contributed.

You must comply with the following standards and these standards apply to each part of any contribution, as well as to a contribution in its entirety.

Contributions must:

• be accurate where they are a statement of fact,
• be genuinely held where they are a statement of opinion and
• be compliant with any applicable law in Ireland and any applicable law in any country from which they are posted.

Contributions must not:

• promote sexually explicit material,
• promote violence,
• promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age,
• contain any defamatory statements or content,
• contain any content that is obscene, offensive or inflammatory,
• infringe any copyright, database right, related right or trade mark of any other person,
• be an attempt to deceive any person,
• intended to harass, upset, embarrass, alarm or annoy any other person,
• be used to impersonate any person, or to misrepresent your identity or affiliation with any person,
• be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence,
• promote any illegal activity,
• promote or assist any unlawful act such as but not limited to copyright infringement or computer misuse.

Suspension and termination

We will investigate and determine whether there has been any breach of this acceptable use policy during your use of this site. Where a breach of this policy is identified, we reserve the right to take such action as we consider appropriate.

In circumstances where we identify improper use of this site which constitutes a material breach of our terms of use we reserve the right to take any or all of the following actions:

• temporarily or permanently withdraw your right to use our site,
• temporarily or permanently remove any contribution or material uploaded by you to our site,
• issue a warning to you,
• commence legal proceedings against you including a claim to be reimbursed for all costs to include reasonable administrative and legal costs resulting from the breach,
• any further legal action against you that we deem necessary and
• disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

Your account with Studyclix.co.za

By registering with this website you are agreeing you are providing us with accurate, nonfraudulent information (Name, email address, school, year, subject list and whether you are a student or teacher). You may not impersonate any other person when registering for or registered with this website. You may not share your Studyclix account with anyone else. We reserve the right at any stage to terminate an account. Accounts can only be created by individuals who are able to enter into legally binding contracts.

Links to this website

You may create a link to any page within this website. If you do create a link to a page on this website, please include a reference to the name 'Studyclix.co.za'. In addition, you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links from this website

We do not monitor or review the content of other party’s websites which are linked to or from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and we should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Studyclix Community 

We provide interactive services on our site, including. Studyclix Community is an interactive service comprised of 

• user generated discussion posts
• user suggested resources (links to videos, notes, websites)
• user comments on content (content includes community discussion posts, community suggested resources, Studyclix articles, exam questions, Studyclix videos, blogs)

Guidelines on how the community is expected to be used can be found here.

Every effort is made by us to monitor the Studyclix Community and remove any inappropriate or offensive content as soon as is reasonably possible.

Where we provide any interactive service, clear information will be provided to you about the kind of service offered.

We at all times strive to assess any possible risks to our users (and, in particular, for children) from third parties and we decide on a case by case basis whether or not to use moderation of the relevant service in the light of those risks.

Users of Studyclix are advised: Do not post any personal information such as an email address, phone number or any social media contact details. Doing so is in breach of our terms of use and will lead to any such posts or comments being deleted immediately.

We are nonetheless under no obligation to monitor or moderate any of our interactive services and we expressly exclude any liability on our part for any loss or damage arising from the use of any of our interactive services by a user who is in breach of our content standards.

Use of any of our interactive services by a minor is subject to the consent of their parent or guardian. Parents who permit their children to use an interactive service are strongly advised that it is important that their children are advised about online safety. We urge parents of minors who are using any interactive service that their children are made aware of the potential risks to them.

By using the Studyclix Community you agree not to post illegal material or 

• Defame, abuse, harass, stalk, threaten or otherwise violate the rights (such as rights of privacy and publicity) of others.
• Solicit personal or social information such as mobile phone numbers or home addresses of other users
• Post any unsolicited or unauthorised advertising, promotional content, 'junk mail', 'spam', 'chain letters', 'pyramid schemes', or any other form of commercial publicity
• Post material contrary to these terms of use.

We do not generally remove material that is uploaded to us. Consequently, you agree that your material displayed on Studyclix.co.za may continue to appear on Studyclix.co.za, even after you have terminated your user privileges or have had your user privileges terminated by Studyclix.co.za.

Examination Material

Every effort has been made to ensure that examination material used on this website is accurate and complete. Subject syllabuses change, in the case where a subject syllabus has changed there may still be examination material on this website relating to a previous syllabus. Such material may remain on the website if it is deemed to still retain its value as a reference of past exam material.

Copyright Notice

Copyright and other relevant intellectual property rights exist on all text relating to the Company’s services and part of the content of this website.

Every effort has been made to ensure that the examination material used on this website is accurate and complete.

Where possible every effort has been made to secure the permission of the copyright holders of any content reproduced on this site. You may report any claims or concerns to us at hello@studyclix.co.za. If you feel your copyright has been infringed you may report any claims or concerns to us at hello@studyclix.co.za.

Competition Terms and Conditions

Studyclix runs regular competitions. For each competition the following terms will apply.

The promoter of these competitions is Lighthouse Learning Limited trading as Studyclix.co.za

In the case that a competition prize is a concert or event ticket which requires the winner to either be 18 years old or above, or need an accompanying adult, it is the responsibility of the competition winner to ensure they are 18 years or over at the time of the concert/event, or that there is an accompanying adult who is over 18 with them.

Studyclix Vouchers

Each voucher will entitle the bearer to a price reduction of R100.00 on the purchase of a Studyclix subscription. Vouchers are not valid for upgrades from Plus accounts. Only one voucher may be used per account. These vouchers are not legal tender and are not exchangeable for cash.

Refund Policy

Should you be unhappy with the service supplied by Studyclix.co.za you may be entitled to a refund at the discretion of studyclix.co.za. If you are dissatisfied with the service you have received please contact us at hello@studyclix.co.za. If you feel your copyright has been infringed you may report any claims or concerns to us at hello@studyclix.co.za stating your name, email address associated with your account and the reason for your refund request.

No refunds will be granted if it is discovered that the use of the site breached these terms of use for the site. This does not affect your statutory rights. If you believe your Credit Card / Laser Card has been used fraudulently on this site please inform us immediately either by e-mail or in writing at hello@studyclix.co.za.

No refunds are payable in circumstances where a subscription to our service is made by you and you subsequently receive access to a studyclix.co.za PLUS+ account pursuant to a license to use the site which is issued to your school.

Studyclix Plus

The following terms and conditions apply to users who upgrade to a paid Studyclix Plus account:

Studyclix Plus gives paid users access to content unavailable to Studyclix Basic users. The list of content available to each account type is available at www.studyclix.co.za/account/pricing. The items on this list may change at any time and is at the discretion of Lighthouse Learning Limited.

A yearly (R495) upgrade allows you to access all Plus content in your selected subjects until 31st of December of the year in which purchase is made (i.e. the end of the academic school year). A user may not share their account information with other users. This would constitute of a breach of these terms of use.

Existing Studyclix Plus users who have elected to pay monthly are permitted to continue to pay monthly at a price of R50 per month.

A Studyclix Plus account does not facilitate more than one user logging in to that account at any one time. A Studyclix Plus account only facilitates access to the subjects selected on that account. These subjects must reflect your year and with a maximum number of 10 subjects being selected.

Once payment has been confirmed, a user will gain access to Studyclix Plus content within a period not exceeding 24 hours.

A user may cancel their account at any time.

In the case of a teacher purchasing a yearly upgrade on behalf of their students, access to all Studyclix Plus content will be granted until the end of the academic school year (December 31st). The codes issued to a teacher are only valid for the quantity of upgrades purchased and it is the sole responsibility of the teacher to distribute these codes to the students who have paid for such codes.

In the case of a school purchasing an upgrade on behalf of the students in their school, access to all Studyclix Plus content will be granted for the period agreed on the invoice and begins from the date on which payment for the upgrade is received. The codes issued to a school are only valid for the quantity of upgrades agreed at time of purchase and it is the sole responsibility of the school to distribute these codes to the relevant students. Students sharing such codes with students from a different school would represent a breach of these terms of use and could lead to a student’s account being closed.

Communication

We have several different e-mail addresses for different queries. For all our contact information please visit the Contact Us link on our website.

Waiver

Failure of either Party to insist upon strict performance of any provision of these terms of use or any agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under these terms of use or any agreement. No waiver of any of the provisions of these terms of use or any agreement shall be effective unless it is expressly stated to be such and signed by both you and us.

General

The law of the Republic of Ireland governs these terms of use. By accessing this website you consent to these terms of use and to the exclusive jurisdiction of the Irish courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply.

Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.

Notification of Changes

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. Any changes to our Terms and Conditions, Acceptable Use Policy, Privacy Statement, Disclaimer Notice and any or all Agreements will be posted on our website 10 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.

These terms and conditions form part of the Agreement between the Client and us. Your accessing of this website and/or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.